Effective: March 20, 2026
These Terms of Service (Terms) govern your access to and use of the Charming Seal platform (Service), operated by Jeje Holdings, Inc. (Company, we, or us). By creating an account, activating a license, or using any part of the Service, you (Merchant or you) agree to these Terms. If you do not agree, do not use the Service.
Charming Seal is a software-as-a-service platform that provides merchants with hosted checkout pages, payment integration tooling, order management, affiliate tracking, discount codes, invoice generation, and related features. Charming Seal is a software intermediary only — we do not take possession of, hold, transfer, or process payment funds. All payment processing is performed directly by third-party providers (Stripe, PayPal) under their own terms.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own lawful business purposes.
You are responsible for all activity under your account. Notify us immediately at legal@jejeholdings.com of any unauthorized access. We are not liable for losses from compromised credentials.
Each account is issued a unique license key. License keys may not be shared, sublicensed, or transferred without our prior written consent.
Access to the Service may require a subscription fee as communicated at the time of purchase. Fees are billed in advance, in USD, and are non-refundable except as required by law.
Payments made by your customers flow directly to your connected Stripe or PayPal account. Charming Seal is not a party to those transactions, does not hold those funds, and is not responsible for any disputes, chargebacks, or failed payments arising from your customer transactions.
You provide your Stripe Secret Key to Charming Seal for the purpose of creating payment intents on your behalf. This credential is stored encrypted at rest using AES-256-GCM encryption. You acknowledge inherent risks in third-party key storage and accept responsibility for rotating credentials if compromised. We will never use your credentials for any purpose other than executing payment operations you initiate through the Service.
You may not use the Service to sell or facilitate:
We reserve the right to immediately suspend or terminate your account without notice for any violation of this section.
The Service, including its software, design, trademarks, and documentation, is and remains the exclusive property of the Company. You receive only the limited license described in Section 2. You may not reverse-engineer, copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
You retain all rights to your products, content, and customer data. By using the Service, you grant us a limited license to store and process your data solely to provide the Service.
Our data practices are described in our Privacy Policy, incorporated into these Terms by reference.
As a merchant, you are the data controller for your customers' personal data. Charming Seal acts as a data processor on your behalf. You are responsible for ensuring a lawful basis for processing your customers' data and for providing them with required privacy notices. You must maintain a compliant privacy policy visible to your customers.
Charming Seal strives for high availability but does not guarantee uninterrupted access. Scheduled maintenance, force majeure events, or upstream provider outages may cause downtime. We are not liable for losses resulting from service interruptions. No SLA is provided unless separately agreed in writing.
You may terminate your account at any time by contacting legal@jejeholdings.com. Termination does not entitle you to a refund of prepaid fees.
We may suspend or terminate your account immediately, without notice, if you breach these Terms, if required by law or a payment processor, if we believe your use poses legal or financial risk, or if applicable fees are unpaid.
Upon termination, your license ceases immediately. We will retain your data for 30 days for retrieval, then delete it. Provisions that by nature survive termination (including Sections 6, 10, 11, 12, and 13) shall survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100.00).
You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your products or services; (c) your violation of these Terms; (d) your violation of applicable law; or (e) any dispute between you and your customers.
These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law provisions. Any dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, in New York, NY. You waive any right to a jury trial or class action participation.
We may update these Terms from time to time. We will provide at least 14 days' notice of material changes at https://clean-checkout.vercel.app/terms and, where practicable, by email. Continued use after the effective date constitutes acceptance.
Charming Seal
Email: legal@jejeholdings.com